Privacy Policy
Palla Credit Limited Privacy Policy
Effective Date: 1st January 2024
Company Name: Palla Credit Limited
Website: https://www.pallacredit.co.ke
Contact Number: + 254 79 307 0020
1. Introduction
Palla Credit Limited (“Palla Credit,” “we,” “our,” “us”) is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you use our services or visit our website.
2. Information We Collect
We collect the following personal information from you when you apply for a loan or use our services:
- Name: We collect your full name to identify you and manage your account.
- Phone Number: We use your phone number to contact you for follow-ups, loan processing, and eligibility checks.
- County: We collect information about your county of residence to verify your eligibility for our loan products and tailor our services to your location.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- Loan Eligibility: To assess your eligibility for our loan products and services.
- Communication: To contact you regarding your loan application, provide updates, and offer support throughout the loan process.
- Service Improvement: To enhance our services and tailor them to your needs and location.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
- Access Your Information: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to legal and regulatory obligations.
7. Changes to This Privacy Policy
Palla Credit reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and the effective date will be updated accordingly. Continued use of our services after any modifications indicates your acceptance of the updated policy.